Privacy Policy
Last Updated: April 24, 2024
This Privacy Policy outlines the personal data collection practices of US Vanadium, LLC, along with its subsidiaries (“we,” “us,” or “our”). It applies to customers, vendors, suppliers, and other stakeholders (“you” or “data subjects”). We gather personal data through various methods, including digital channels, such as our websites, mobile apps, and online services.
In accordance with the General Data Protection Regulation (GDPR), the controllers of your personal data are US Vanadium, LLC or its affiliates, depending on your relationship with us or the products and services you utilize.
This document explains what personal data we collect, the purposes for which we use it, and your rights regarding that data. “Personal data” refers to information that can identify or be linked to an individual.
1. Data We Collect and How We Use It
We process personal data you provide to us during the course of our business relationship, such as when you purchase products or services, or when you use our services. Additionally, we process information you voluntarily share with us, such as during events, trade shows, or via web forms or surveys.
1.1 Browsing Our Websites
When you visit our websites, we automatically collect certain data through your browser. This includes information about the website you accessed, your IP address (which helps us determine your city and the company to which your IP is registered), the duration of your visit, the pages you viewed, and any items you added to your cart. We use this browsing information to improve the performance of our websites, enhance user experience, troubleshoot issues, and detect any technical problems.
1.2 Providing Requested Services
When you request a service, we may collect details such as your name, email address, and other personal information necessary to fulfill your request. This includes providing product details, answering queries, or sending newsletters and promotional materials. Some information is required for the completion of transactions, such as a valid shipping address. Without it, we cannot complete your order.
1.3 Customer Management
To provide excellent customer service, we process your contact details to handle inquiries, follow up on sales transactions, and manage our client relationships. This also allows us to offer personalized services and communicate more effectively.
1.4 Legal Obligations and Compliance
In certain situations, we are required by law to process personal data. For example, we may share data with government authorities for regulatory purposes or to comply with legal requirements, such as pharmacovigilance (monitoring drug safety).
1.5 Marketing and Communication
We aim to share information that is relevant to you, including updates about products, services, events, and promotions. We send communications based on the data we collect about your preferences and activities. These communications are tailored to ensure they meet your interests. We send marketing messages only when permitted, such as if you have subscribed to our email list.
1.6 Profiling
We may use profiling techniques to personalize your experience with us. This involves analyzing your data to create customer profiles and target ads or offers based on your preferences and behavior. We may also assess how you interact with our content, like email newsletters, to refine our marketing strategies. You can opt-out of profiling by contacting us directly.
2. Use of Cookies, Analytics, and Advertising Tools
We use cookies and similar technologies to enhance the functionality and performance of our online services. Cookies help us load websites faster, maintain your preferences, improve security, and personalize your experience.
2.1 Types of Cookies
Necessary Cookies: Essential for website functionality.
Functional Cookies: Enable additional features like language preferences.
Targeting Cookies: Used to track your interests and serve targeted ads.
You can manage or disable cookies through your browser settings.
3. Sharing of Personal Data
We may share your personal data with affiliates, service providers, or third-party partners to process services or meet legal obligations. For example, we may share data with payment processors, hosting providers, or marketing partners. We ensure these third parties meet data protection standards.
4. Data Transfers
If you are located outside the United States, your data may be transferred to countries with different data protection laws. We ensure that adequate safeguards are in place, such as using Standard Contractual Clauses for EU data transfers.
5. Data Retention
We retain personal data only as long as necessary for the purposes for which it was collected or as required by law. Data is regularly deleted when no longer needed, unless it is required for legal or regulatory purposes.
6. Children’s Data
We do not intentionally collect personal data from individuals under the age of 16. If we do process children’s data, we will provide appropriate consent mechanisms.
7. Your Data Protection Rights
You have several rights under data protection laws, including:
Access to your data and a copy of it.
Correction of inaccurate data.
Request for data erasure under certain conditions.
Restriction of data processing in specific circumstances.
Data portability.
Right to object to processing, including marketing.
Withdrawal of consent for processing based on consent.
If you wish to exercise these rights, contact us at privacy@usvanadium.com.
8. US Privacy Addendum
For residents of the United States, please refer to our US Privacy Addendum for additional details on your privacy rights.
9. Changes to this Privacy Policy
We reserve the right to update this Privacy Policy to reflect changes in our practices or legal obligations. Please review it regularly for updates.
10. Contact Information
For any questions or concerns regarding this Privacy Policy, please contact us:
Email: sales@usvanadium.com
Phone: +1 501 262 1270
Mailing Address: US Vanadium, LLC, [4985 Malvern Ave, Hot Springs, Arkansas, United States, 71901]
